Quality Policy

We meet the needs and expectations of our customers, employees and business partners by delivering quality services. Know more about our Quality Policy.


Pharmaffairs seeks to meet the needs and expectations of customers, employees, business partners and society in general by developing and delivering quality services through:

Continuous review of external and internal context of Pharmaffairs, evaluation of risks and opportunities identified and triggering actions to overcome them.

Continuously improve the effectiveness of services, always with high quality and timely performance, implementing innovations, evaluating actions and responding to new requests.

Involve each and every one of our employees in the development of the company, providing them with the means to perform their tasks with the required competence and quality.

Establish lasting and trustful relationships with our customers, suppliers and the community in general.

Collaborate with our clients in order to place, maintain and improve their medicinal products and health products, contributing to their business success and to the quality of the services and products they make available to society.