Continuous analysis of Pharmaffairs’ external and internal contexts, identification and assessment of risks and opportunities, and definition of appropriate actions to address the matters identified.

Continuously improvement of the Quality and Environmental Management System, promoting the effectiveness and efficiency of services, Pharmaffairs’ environmental performance and the responsible use of resources, ensuring the provision of high-quality services in a timely manner through the implementation of innovations, the systematic assessment of actions carried out, and an appropriate response to new requests and applicable requirements.

Involvement of all employees in the development of the company, providing them with the necessary means to perform their duties with the required competence and quality.

Establish lasting and trustful relationships with our customers, stakeholders, employees, suppliers, the State, society in general, and other interested parties.

Commitment to environmental protection, including pollution prevention.

Commitment to compliance with conformity obligations, including applicable legal environmental requirements and other relevant standards applicable to Pharmaffairs.